Intercom authentication and configuration

This page documents the authentication and configuration options for the Intercom agent connector.

Authentication

Open source execution

In open source mode, you provide API credentials directly to the connector.

OAuth

This authentication method isn't available for this connector.

Token

credentials fields you need:

Field Name	Type	Required	Description
access_token	str	Yes	Your Intercom API Access Token

Example request:

from airbyte_agent_intercom import IntercomConnector
from airbyte_agent_intercom.models import IntercomAuthConfig

connector = IntercomConnector(
    auth_config=IntercomAuthConfig(
        access_token="<Your Intercom API Access Token>"
    )
)

Hosted execution

In hosted mode, you first create a connector via the Airbyte API (providing your OAuth or Token credentials), then execute operations using either the Python SDK or API. If you need a step-by-step guide, see the hosted execution tutorial.

OAuth

This authentication method isn't available for this connector.

Token

Create a connector with Token credentials.

credentials fields you need:

Field Name	Type	Required	Description
access_token	str	Yes	Your Intercom API Access Token

replication_config fields you need:

Field Name	Type	Required	Description
start_date	str (date-time)	Yes	UTC date and time in the format YYYY-MM-DDTHH:mm:ssZ from which to start replicating data.

Example request:

curl -X POST "https://api.airbyte.ai/v1/integrations/connectors" \
  -H "Authorization: Bearer <SCOPED_TOKEN>" \
  -H "Content-Type: application/json" \
  -d '{
    "external_user_id": "<EXTERNAL_USER_ID>",
    "connector_type": "Intercom",
    "name": "My Intercom Connector",
    "credentials": {
      "access_token": "<Your Intercom API Access Token>"
    },
    "replication_config": {
      "start_date": "<UTC date and time in the format YYYY-MM-DDTHH:mm:ssZ from which to start replicating data.>"
    }
  }'

Execution

After creating the connector, execute operations using either the Python SDK or API.

Python SDK

from airbyte_agent_intercom import IntercomConnector

connector = IntercomConnector(
    external_user_id="<your_external_user_id>",
    airbyte_client_id="<your-client-id>",
    airbyte_client_secret="<your-client-secret>"
)

@agent.tool_plain # assumes you're using Pydantic AI
@IntercomConnector.tool_utils
async def intercom_execute(entity: str, action: str, params: dict | None = None):
    return await connector.execute(entity, action, params or {})

API

curl -X POST 'https://api.airbyte.ai/api/v1/connectors/sources/<connector_id>/execute' \
  -H 'Authorization: Bearer <SCOPED_TOKEN>' \
  -H 'Content-Type: application/json' \
  -d '{"entity": "<entity>", "action": "<action>", "params": {}}'